DCP HOMELESS SHELTER CASE MANAGER
Department: DCP HOUSING
Oversight report: DIRECTOR OF DCP HOUSING
Dream Center Peoria (DCP) exists to Impact families living in poverty, starting with kids and youth.
DCP has the following three core values that we live by each and every day:
DIGNITY
We believe in creating a radically inclusive community where people are treated with dignity and respect, regardless of economic, ethnic, legal or religious status.
COMPASSION
We believe that compassion motivates people to go out of their way to help the physical, mental or emotional pains of another. Our ultimate example of this is what Jesus did for humanity.
PURPOSE
We believe that each and every person has a God given purpose for life no matter where they have come from. True purpose in life comes from a redemptive relationship with Jesus Christ. From that flows true meaning and purpose to life.
In addition to the Core values, all staff members will live out DCP Staff Values.
The HOMELESS SHELTER CASE MANAGER must embrace these distinctive characteristics when carrying out ministry responsibilities.
Case Manager Duties:
Maintain the safety, sanitation, and serenity of Shelter facility stationed at 3rd or 4th floor Shelter desk
Respond to alarms and handle minor emergencies
Deal with other agencies and the general public when necessary
Coordinate cleaning of Shelter fixtures and areas
Cultivate an atmosphere of peace and respect
Administer and manage services and support
Coordinate and provide bed space
Provide, collect, and launder bedding
Stock and distribute food and hygiene items
Facilitate the provision of various resources, i.e. bus passes, laundry vouchers, etc.
Observe and monitor guests’ daily functionality and wellness
Maintain records and communicate relevant information to fellow staff
Complete Intake packets, Case Notes, Incident Reports, Service Plans, and count/tracking sheets (In both hard copy format and via HMIS)
Utilize Staff Daily Shift Log to document occurrences during each shift
Required Competencies:
Must possess ability to discharge duties with empathy, dignity and compassion. Must adhere to DCP Core Values.
Must exercise authority in an attitude of humility, and enforce rules and regulations of shelter in a firm, fair, and consistent manner
Required Skills:
Basic living and organizational skills
Professional social skills
To apply please come in person to 714 Hamilton Blvd, Peoria – Housing Desk (Glendale entrance)
